Your front desk is losing patients
every single night.
After-hours calls go to voicemail. Recall patients book somewhere else. No-shows cost you $800 a chair. ForgeDental answers the phone, works the recall list, and fills the gaps — automatically.
These aren't edge cases.
They're Tuesday.
If any of these feel like your practice, keep reading.
It's 7:15pm. Mrs. Patel has a toothache.
She calls your office. Gets voicemail. Leaves a message that gets heard the next morning — if someone remembers to check. By then, she's already booked at the practice down the street that picked up.
It's 8:05am. Your first patient isn't coming.
You confirmed three times. He texted "see you tomorrow!" last night. Now the chair is empty, your hygienist is standing there, and that hour is gone. A $450 cleaning, unrecoverable.
$84,000 in proposed treatment. Sitting. In your PMS.
You treatment planned crowns, implants, and ortho for 60 patients last quarter. Half of them said "let me think about it." None of them have been followed up with. Your front desk doesn't have time. The treatment plans just sit there.
Your recall list is 400 patients. Nobody has time to call.
They're in Open Dental. You know they're overdue. But working that list manually means your front desk is on the phone for hours doing work patients hate — and even worse, it still doesn't get done consistently.
Your competitor has 340 Google reviews. You have 38.
You deliver better care. But when someone searches "dentist near me," they pick the practice with more reviews and a higher star average. You do great work — your patients just never remember to write the review after they leave.
You asked your office manager for a simple number. She spent an hour in a spreadsheet.
"What's our no-show rate by provider this quarter?" Simple question. No simple answer. Pull from Open Dental, paste into Excel, filter, calculate — by the time you have the number, it's already too late to act on it for this month.
A fix for each one.
One platform for all of them.
Not a feature list. Here's what actually changes in your practice.
After-hours calls go to voicemail. Patients book elsewhere.
AI answers every call, 24/7. It knows your schedule, your services, and your patients. It books the appointment, confirms it in Open Dental, and texts the patient — all before they consider calling somewhere else.
Patients confirm and don't show. The chair sits empty.
Smart reminders with real consequences for canceling. Patients who text to cancel get an instant rebook offer — the next 3 available slots, right in the conversation. Most of them rebook on the spot. The ones who don't free up the slot for your waitlist.
$84,000 in proposed treatment plans nobody is following up on.
Automatic treatment plan follow-up. ForgeDental reads your PMS daily, finds patients with unscheduled tx plans, and sends a personalized outreach text at the right time. No staff time. No manual list. Just bookings.
400 recall patients. Nobody has time to work the list.
Recall runs automatically. ForgeDental identifies overdue hygiene and perio patients from Open Dental and reaches out by text with a personalized message. Patients reply to schedule. You see bookings appear on the calendar without your staff touching the list.
Your competitor has 340 reviews. You have 38.
Review requests sent automatically after every visit. Happy patients get a one-tap Google link. Upset patients get a private message to the practice owner — before they have a chance to vent publicly. Your star count climbs without anyone on staff asking.
Simple questions take an hour in a spreadsheet.
Ask anything. Get the answer in seconds. Type "which hygienists have the highest no-show rate this quarter?" and get a real answer from your Open Dental data — not a canned report. No spreadsheet, no data export, no waiting.
You're paying for 4 tools that don't talk to each other.
Most practices have a phone system, a reminder tool, a review platform, and something for recall — each with its own login, its own billing, and none of them connected to your PMS in a meaningful way.
Live in about a week.
No ripping anything out.
Your PMS stays. Your phone number stays. Your staff stays. ForgeDental slots in alongside what you have.
We connect to Open Dental
Takes about 20 minutes with our onboarding team. We read your schedule, providers, and patient records. We write back only when the AI books a new appointment.
We build your AI's knowledge base
Our team works with you to build a 40-question FAQ pack using your actual practice: your hours, services, doctor names, insurance policies, directions. Takes about an hour of your time — we do the rest.
You forward after-hours calls first
Most practices start by forwarding just after-hours calls. You hear how the AI handles patients. You make adjustments. After a few days, most practices expand to all calls or specific lines.
You check your bookings in the morning
Appointments booked overnight appear in Open Dental before your team arrives. Recalls are running. Reviews are going out. Your AI Insights digest lands in your inbox with anything worth your attention.
What ForgeDental is.
What it isn't.
- An AI that answers your phones and books real appointments
- A patient comms platform that replaces Solutionreach and Weave
- An insights tool that replaces most of what Dental Intelligence does
- A website, SEO, and reputation manager built into the same platform
- Connected to Open Dental at launch — Dentrix coming Q3
- A PMS — Dentrix, Open Dental, and Eaglesoft stay as-is
- A charting or clinical tool — we don't touch patient records
- Same-day setup — onboarding takes 1–2 weeks and we do it with you
- Dentrix or Eaglesoft integrated today — that's coming Q3 2026
Flat per-location pricing.
No per-seat fees. No usage surprises.
Every tier includes the AI receptionist, 2-way SMS, reminders, recall, reviews, and AI Insights. The difference is scale and support.
Solo and small practices getting started with AI.
Practices running patient comms on full autopilot.
Multi-chair and multi-location groups.
$499 one-time setup fee · Month-to-month · No long-term contract required
Still thinking about it?
Book 30 minutes with us. We'll show you the AI receptionist handling a real call, pull up the Insights dashboard with dental data, and tell you honestly whether ForgeDental is the right fit for your practice.
No sales pressure. If we're not the right fit, we'll tell you.