Per-location pricing. No per-seat fees. No usage surprises.
Every tier includes the AI receptionist, SMS, reminders, and AI Insights. The difference is scale.
- AI phone receptionist (up to 500 calls/mo)
- 2-way SMS (up to 2,000 messages/mo)
- Appointment booking via Open Dental
- Patient confirmations and reminders
- Review requests after every visit
- AI Insights — 50 freeform queries/mo + unlimited pre-built dashboards (50 query limit)
- Knowledge base (up to 50 docs)
- Email support
- Everything in Starter
- Unlimited AI calls
- Unlimited SMS
- Unlimited AI Insights (freeform)
- Scheduled reports and data exports
- Recall campaigns + unscheduled treatment follow-up
- Unlimited knowledge base docs
- Phone support + onboarding session
- Everything in Professional
- Multiple phone numbers and departments
- Advanced scheduler rules (block scheduling, production goals)
- Custom report templates + API access
- Dedicated customer success manager
- Priority support with SLA
- Custom integrations for non-standard PMS or workflows
All plans include
$499 one-time setup fee (covers onboarding engineering, phone port, and FAQ pack build). Waived for the first 10 design partner practices.
Pricing questions, answered
What counts as a call?
Any inbound call answered by the AI receptionist counts. Calls you forward that your human team picks up first don't count against your limit. Outreach calls initiated by the system for recalls count as half a call.
What if I exceed the SMS cap on Starter?
We'll alert you at 80% and 95% of your monthly limit. We don't hard-cut service. If you regularly exceed the cap, we'll recommend upgrading to Professional — where SMS is unlimited.
Can I switch tiers anytime?
Yes. Upgrades take effect the same day. Downgrades apply at the next billing cycle. No penalties, no friction.
Is the setup fee refundable?
The setup fee covers real engineering time: phone number porting, PMS connection, and FAQ pack build with your team. It is non-refundable once onboarding has started. If you cancel before onboarding begins, we'll refund it in full.
Do you offer multi-location discounts?
Yes. Practices with 3 or more locations qualify for volume pricing. Pricing is per location, and we work out a group rate for the whole group. Contact our sales team to discuss your situation.
Questions about pricing?
Talk to the team. We'll help you figure out which tier makes sense for your practice — no pressure.